Terms & Conditions

General Competition Terms and Conditions


Any promotion or competition run by Maharani Tile & Bathrooms  (“The Promoter”) will operate under the following terms and conditions unless specified otherwise.

These General Competition Terms and Conditions apply to all competitions run by The Promoter. They may be amended or varied from time to time by the Promoter. Special Terms and Conditions may apply to particular contests in which case, the Special Terms and Conditions will be highlighted on the competition/promotion page.



The Promoter is Red Star Investments t/a Maharani Tiles & Bathrooms, co-reg number 2016/218185/07 of S229 Inanda Road, Springfield Park, Durban, KwaZulu Natal, South Africa.



The only persons who may enter and be awarded prizes are permanent residents of South Africa who are not employees of the Promoter or its related entities, or the immediate family of such employees. “Immediate family” means spouse, parent, child or sibling, whether or not they live in the same household as the employee.



By entering the competition, participants agree to be bound by these General Terms and Conditions and any Special Terms and Conditions appearing on the website specific to the particular competition.



Participants may only enter the competition once unless the Special Terms and Conditions specify otherwise. Only the first received entry will be valid if more than one entry is received from a participant.



Each competition will have its own entry requirement, listed under Special Terms  & Conditions. Winners will be randomly and blindly selected by a panel of representatives of the Promoter by number selection. For competitions that are a game of chance: entrants must submit an entry form. The first entry (or entries) drawn, will win. The Promoter’s decision in relation to any aspect of the competition is final and binding on every entrant. No correspondence will be entered into.



All prizes must be taken as offered and are not exchangeable, transferable, redeemable for cash or for resale. In the event that a prize is unavailable, the Promoter reserves the right to substitute a prize of equal or greater value. Prizes unclaimed after a period of one month from the date of notification of the winner may be forfeited and used by the Promoter at the discretion of the Promoter. Prize collection method will be listed on the competition page. For certain competitions, prizes will be posted to the address nominated by the winner/s. No responsibility will be accepted by the Promoter for any lost or misdirected mail. For other competitions, prizes must be claimed in person at 229 Inanda Road, Springfield Park, Durban, KwaZulu Natal, South Africa. Photographic identification of the winner may be required (examples include drivers license/passport/student card where photo included) to claim a prize. In special situations, and subject to the absolute discretion of the Promoter, a winner may nominate a designated representative to collect a prize. The representative will be required to present written authorisation from the winner and photographic identification of both the winner and their representative. Should the prize include bathroom products or a voucher for bathroom products, the prize explicitly excludes fitment and labour, which must be arranged at the prize winners cost, unless otherwise stated.



Winners will be notified by email. The onus rests with the winner to get in contact with The Promoter thereafter, within the time period required.



All entries become the property of the Promoter. Entries not completed in accordance with the conditions of entry or received after the closing date will not be considered.  Indecipherable or incomplete entries will be disregarded. No responsibility is taken for late or misdirected email.



The details contained in your entry are protected by security safeguards as detailed in the Consumer Protection Act 68 of 2008, which is available on individual request. The personal information collected as part of the entry is collected to enable identification of the winner and for future marketing and promotional purposes. Your personal information will only be disclosed to the Promoter and its related entities for these purposes.



We are only liable to give away a prize if a certain number of entrants have qualified.